I make businesses more profitable | Fractional Strategy & Operations Director

Do you know where your business MAKES MONEY — and where your TIME is quietly LEAKING AWAY?

The challenge isn’t selling more. Real profitability is won or lost in your operations: in the hidden inefficiencies, the missed opportunities, and the underutilised resources that quietly drain your business.

I know where to look.
I know what’s holding your business back.
I know where to start.

As your Fractional Strategy & Operations Director, I provide the strategic leadership your business needs from the outside. I identify where your operations are getting stuck, uncover what’s limiting growth and profitability, and give you a clear, practical roadmap to improve performance and scale with confidence.

Let’s talk

María Disla, external strategic operations director

Does this sound
familiar?

Your managers keep bringing you issues that should never need your attention.
Work keeps getting stuck—and somehow finds its way back to your desk, even though you have capable people in place.
You spend more time solving operational problems than leading the business.
Your team is busy, but progress feels slower than it should.
Decisions are delayed because everything depends on you.
You're working harder than ever, yet profitability isn't improving at the pace you'd expect.

Every month this goes unresolved is a month of poor decisions, margin left on the table and energy spent on things that don’t grow your business. That cost never shows up on an invoice — but it’s there.

What I do

I’m not here to execute for you.
I’m here to give you the direction you need.

An outside eye on your operations. I spot opportunities, remove blockers and turn your ideas into results. So your business runs better, makes more money and depends less on you.

I bring order

Structure where there’s now chaos: everything in its place, with a clear owner.

I see what’s really failing

And how much more you could be getting. I analyse processes, numbers and your team: who does what, what’s redundant and what’s missing. No guesswork.

I give you the direction

With the numbers on the table: exactly where to go and in what order. You decide — but no longer in the dark.

I stay until it works

I stay through implementation until the results show — and stick.

Track record

This isn’t theory. I’ve done it.

I’ve spent fourteen years making decisions where one mistake cost money, clients or reputation. That’s why I can quickly see where a business is stuck — and which decisions actually move the numbers.

Leadership where mistakes aren’t an option

I’m used to operating where a single slip costs money, clients or reputation: from international quality certifications such as ISO 9001/14001, which demand solid management systems, to premium clients who won’t tolerate a single mistake.

Training built around your team

I design tailored training plans to boost each team’s efficiency.

Processes that flow

Every task with a clear owner, from start to finish, with no bottlenecks.

Relationships that open doors

I’ve been the face of the business to owners, suppliers and institutions — and where departments used to clash, I left teams that collaborate. Good relationships aren’t luck: they’re built.

Projects delivered

I hit deadlines on complex projects while keeping daily operations running.

Profitability is managed, too

I make decisions with the numbers in front of me: I know where money dilutes away — and how to stop it.

Services

Two services. One method.

You can start with the diagnostic and decide later whether you want me to stay. Or hire both from day one. It depends on where your business is right now.

Diagnostic + Strategy

Tailored quote

I talk to your team one on one, map the business area by area, and hand you a clear plan: what to change and in what order. It’s yours — even if you stop here.

What’s included and what you get +

By the end you know what’s holding you back and where to start. And the plan is yours — apply it with me or on your own.

→ One-on-one interviews with your team
→ Business map by area and priority
→ Action plan ordered by where to start
→ The plan is yours: with me or on your own

Growing companies40+ peopleScaling stage

Book your call

What sets me apart

Hands-on implementation

Tailored quote

Where others leave you with a report, I stay on — directing while your team executes. The goal: for you to stop needing me.

My job is done when your business runs without me.

How we work +

By the end, your team sustains it without you: they know what to do and why, without everything crossing your desk. My exit is part of the plan.

→ I direct, your team executes
→ I review and course-correct as we go
→ Your team learns to sustain it without you
→ My exit is part of the plan

After the diagnosticWith your own teamLasting change

* I only take on implementation for companies where I’ve first run a strategic diagnostic. That’s why implementation is the natural continuation of the diagnostic.

About me

María Disla

I’ve spent over 14 years running operations in top-tier international hospitality — the UK, India, South Africa and Spain. Teams of 60+, in markets that don’t forgive improvisation. That’s where I learned to walk into a business, see what’s failing, and give direction until it runs without me.

Over all those years I’ve watched the same pattern repeat: businesses break when they grow without structure — and they change when someone comes in, brings order and truly directs operations. Today I do exactly that for companies in full expansion. Where the owner is already doing their part, but fights every day to get everyone else to do theirs.

On top of that experience, I’m trained in coaching, emotional intelligence and NLP — because installing systems without working with the people who sustain them doesn’t work. And that layer, the human one, is where almost nobody looks.

Today I do for growing companies what I did in the world’s best hotels: make everything work, make sure every person knows what they do and why — and get you out of firefighting so you can truly lead the business you’ve built.

Next step

How much longer are you going to
carry this alone?

A 30-minute call to see if it makes sense to work together. No strings attached.